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Vice President of People & Culture

The Vice President of Human Resources will be responsible for directing all of the people functions of the Company in accordance with policies and best practices. The VP of HR serves as a key member of the organization’s executive leadership team and is responsible for leading the vision, strategy, development and execution of organizational effectiveness, talent and culture management programs aimed at advancing the company mission & values and enhancing business results. They will also be responsible for the strategic Human Resource planning to provide the Company with the best talent available and to position the company for future success. Responsible for leading and managing the Human Resources teams execution of its strategies to achieve the company’s development objectives. This position will also oversee the Training Department which is responsible for developing, researching, and maintaining training programs that support a philosophy of ongoing development and create a culture of sustainable training in the restaurants.

Responsibilities :

  • Maintain up-to-date knowledge on HR issues/trends and legislation that have long-term potential impact on the business, and proactively positions management to respond to these issues.
  • Develop operational HR plans and tactics to support the achievement of the company’s overall business objectives.
  • Evaluate, create, update and maintain policies and procedures for effective management of the people resources of the company.
  • Establish and implement HR efforts that effectively communicate and support the company’s culture.
  • Develop an HR team that is viewed and acts as a true business partner to all disciplines in the company.
  • Work with the company’s leadership to establish a sound management succession plan that identifies both internal and external talent and supports the goals and objectives of the company.
  • Ensure effective performance management through regular performance reviews, goal setting and consistent progressive discipline practices; coaches management to consistently deliver.
  • Effectively responds to and resolves employee relation issues such as employee complaints, harassment allegations, EEOC claims and unemployment.
  • Ensures the company remains in compliance with all applicable Federal, State and Local Law.
  • Enhance and/or develop, implement and maintain human resources practices and procedures through systems and technology that will improve the overall operation and effectiveness of the company.
  • Develop and maintain simple/meaningful Human Resources metrics; benchmarking against industry standards.
  • Partner in the development and implementation of motivating, comprehensive compensation and benefit plans/programs that are competitive and cost effective for the company.


  • Bachelor's Degree required, Masters Preferred
  • PHR or SPHR preferred.
  • 10+ years of experience with human resources within a restaurant or hospitality organization in a multi-unit environment
  • Experience in an entrepreneurial environment preferred.
  • Easily moves between strategic enterprise-wide thinking and hands on roles.
  • Ability to bring immediate credibility to the human resources function.
  • Demonstrates confidence, superior presentation, written and verbal communication skills.
  • Ability to work with a variety of organizational leadership and styles to build consensus around HR strategy and tactics.
  • Approachable; develops and maintains effective relationships with all departments and employees.
  • Strong organizational skills and highly flexible; demonstrates the ability to change directions quickly, re-set priorities and re-focus without losing sight of long and short-term initiatives.
  • Demonstrated ability to gather and analyze information from multiple sources and use to form a cohesive and comprehensive recommendation or problem solution.
  • Experience identifying and implementing effective Human Resources technology.
  • Demonstrated background in recruiting, retention, effectively handling employee relations, human resources policies and compliance.
  • Up-to-date knowledge of human resources practices and issues as well as high awareness of similar hospitality companies and industry issues.
  • Personal characteristics should include: high energy, sense of urgency, resilience, stamina, strong listening skills, high integrity, good judgment and self-motivation


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