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Director of Information Technology

Our client is looking for an Information Technology Manager who will be in a hands on role supporting all field related technologies and systems. In this role you will be responsible for strategic planning of the IT infrastructure, supporting both in store applications as well as office based systems.  This is a critical role within IT in developing and driving the IT strategy, driving governance and delivery, and creating innovation among the business for the success of the business.

 

Responsibilities

  • Organizing, driving, coordinating and creating the framework for successful execution
  • Development of IT strategy and Business technology  
  • Lead and direct the activities of the technology team aligned with each Business Unit and across the company to develop the overall and detailed technology strategy
  • Partner with other business units on planning and securing investment funding from the annual capital plan.
  • Ensure consistency and standardization of the IT Strategy across locations. 
  • Design, Implement and Manage hardware & software
  • Respond to incoming ticket requests
  • Support POS Systems

 

Requirements

  • Bachelor's Degree required
  • Technical Certifications a plus
  • 5+ years in a Technical Lead role within Restaurant/Retail environment
  • 8+ years of experience working with Restaurant/Retail technologies including but not limited to corporate applications, POS Systems, Mobile Support, Peripherals 
  • 3+ years in development of IT Strategy, Framework and Innovations
  • Experience working with ticket inquiries
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